ChatGPT can accelerate writing, analysis and support. In companies it becomes dangerous when employees paste customer data, contracts, HR files or secrets into prompts.
Data you should never paste into public AI
- names, emails, phone numbers;
- contracts and invoices;
- CRM exports;
- salary and performance notes;
- medical or financial details;
- API keys and passwords.
Public intelligence first, private data later
For SEO, market and competitor research, public sources are enough. For internal documents, use a governed workspace with Vault masking.
Policy that people actually follow
A PDF policy is not enough. Offer:
- one approved AI app;
- clear allowed / forbidden examples;
- automatic masking;
- team budgets and logs.
Conclusion
The question is not “ban ChatGPT?”. It is “how do we authorise AI without losing control of sensitive data?”. TrustAI is built for that frontier.
CTA: Try TrustAI for 4 days with Vault protection included.
FAQ
Can companies use ChatGPT safely?
Yes, if public tasks stay public, sensitive data is masked or blocked, and employees use an approved workspace instead of personal accounts for confidential work.
What is the biggest ChatGPT risk for SMEs?
Uncontrolled paste of customer, HR or contractual data into consumer AI tools without masking or audit trail.